https://helpforum.sky.com/t5/Account-Billing/Changing-sky-stream-add-ons/m-p/4797241#M233562 <P>Early in October I used the mysky app to remove two extras from my sky stream.&nbsp; They were the 4K and add skipping add-ons.&nbsp; I went through the procedure and the app said they would both be removed as from 8 October.&nbsp; This happened, but Sky is still charging me for them, which is a total of £11 a month.&nbsp; I have made two phone calls to Sky to get this sorted out, but with no success.&nbsp; Not sure what to do now.</P> Fri, 25 Oct 2024 14:29:37 GMT StephenKirk 2024-10-25T14:29:37Z https://helpforum.sky.com/t5/Account-Billing/Changing-sky-stream-add-ons/m-p/4797241#M233562 <P>Early in October I used the mysky app to remove two extras from my sky stream.&nbsp; They were the 4K and add skipping add-ons.&nbsp; I went through the procedure and the app said they would both be removed as from 8 October.&nbsp; This happened, but Sky is still charging me for them, which is a total of £11 a month.&nbsp; I have made two phone calls to Sky to get this sorted out, but with no success.&nbsp; Not sure what to do now.</P> Fri, 25 Oct 2024 14:29:37 GMT https://helpforum.sky.com/t5/Account-Billing/Changing-sky-stream-add-ons/m-p/4797241#M233562 StephenKirk 2024-10-25T14:29:37Z