topic Streaming TV package payments in Account & Billing

Streaming TV package payments

Crooky3 — Wed, 23 Oct 2024 16:33:28 GMT

I've been trying to get through to sky by phone without any luck.

I have a payment of £52.50 needs paying tomorrow and I'm little short on funds right now until next Wednesday when I get paid.

Is it possible to get a payment extension/promise to pay without losing services, I live off my pension and put the wrong payment dates in when signing up

Thanks

Re: Streaming TV package payments

SKY1992bf — Wed, 23 Oct 2024 16:37:00 GMT

@Crooky3 If tomorrow is first attempt at taking payment and it fails sky will try again 10 calendar days later so you should be ok

don't be tempted to make a manual payment unless sky requests you to

Re: Streaming TV package payments

caesarome — Wed, 23 Oct 2024 18:23:47 GMT

Do you pay by a direct debit @Crooky3 because if so this applies:

@SKY1992bf wrote:

@Crooky3 If tomorrow is first attempt at taking payment and it fails sky will try again 10 calendar days later so you should be ok

don't be tempted to make a manual payment unless sky requests you to

If you pay by a card payment then it might be that your services are suspended until you make a manual payment to clear this bill and set up the card payment again.