topic Payment in Account & Billing

Payment

dannymac1 — Tue, 22 Oct 2024 14:40:38 GMT

Why was my bill £96.16 for my first month of Broadband?

Re: Payment

SKY1992bf — Tue, 22 Oct 2024 14:46:21 GMT

@dannymac1 Your first few bills can be higher as explained on this link

https://www.sky.com/help/articles/understanding-my-bills#M1014

Re: Payment

Daniel0210 — Tue, 22 Oct 2024 14:54:39 GMT

@dannymac1
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future