topic Re: billing in Account & Billing

billing

trevor601 — Mon, 21 Oct 2024 06:48:23 GMT

over the last 5 months you have made so many mistakes on my account and today charged me after i was told there was no charge ??? after 5 months i now want to leave sky for good as your unfit for purpose sorry

Re: billing

Daniel0210 — Mon, 21 Oct 2024 06:57:19 GMT

@trevor601
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

Perhaps you can explain the mistakes you think Sky has made with your bill (which we can't see)?

Re: billing

trevor601 — Mon, 21 Oct 2024 17:47:39 GMT

I don't think ,sky sent my first puck to a address that was not mine with my personal details inside ,then sent me a new puck but charge me for the wrong one ,then cut off my new one and leave the old one still working ,then charging me for a subscription that was never working ,over 5 months it's been he'll

Re: billing

trevor601 — Tue, 22 Oct 2024 14:01:15 GMT

This mess now sorted out have a good day all