topic Re: Sky Promotion Scam call in Account & Billing

Sky Promotion Scam call

Vaidehi — Tue, 22 Oct 2024 09:23:08 GMT

I was recived a call

(removed)

All above no from Sky as a Promotion but its not sure they are from Sky.

They are given a Sky promotion offer 30% to 50 % but all of SCAM call to last three days to me.

Now without my permition send a iPhone 16 phone to my home and they are want a return to which is given a address.

and send a email to my account.

Moderator note: Removed phone number.

Re: Sky Promotion Scam call

SKY1992bf — Mon, 21 Oct 2024 12:49:43 GMT

@Vaidehi it is 100% a scam

Re: Sky Promotion Scam call

caesarome — Tue, 22 Oct 2024 09:32:08 GMT

@Vaidehi wrote:

Now without my permition send a iPhone 16 phone to my home and they are want a return to which is given a address.

Did you give them details of your Sky account and if so have you called Sky and informed them of this ?

https://www.sky.com/help/articles/sky-scams-help

If you receive an unexpected parcel from Sky get in touch with our customer services team immediately. We can give advice on what to do. Don’t send the parcel anywhere except our returns address.

We’ll give you pre-paid returns packaging to send the parcel back to us.

Re: Sky Promotion Scam call

Mark39 — Tue, 22 Oct 2024 10:03:48 GMT

@Vaidehi wrote:

.

Now without my permition send a iPhone 16 phone to my home and they are want a return to which is given a address.

Be very careful about where you return the iPhone to. If it comes from Sky, I'd strongly suggest calling Sky first using a number from the website.

Re: Sky Promotion Scam call

TimmyBGood — Tue, 22 Oct 2024 10:33:14 GMT

@Vaidehi wrote:

Now without my permition send a iPhone 16 phone to my home and they are want a return to which is given a address.

DO NOT return it to that address

DO NOT use any point of contact given in the original interaction or relating to it.

The scam relies on victims 'returning' the hardware on to an address which isn't Sky (or sending their own courier to retrieve it)

Call the public Sky Customer Support number found through the official Sky website and get their instructions for genuine return (and keep all receipts relating to this)

You'll also need to change your current security details with Sky, as the scammers know enough to pretend to be you.