topic Re: Cancling sky tv online in Account & Billing

Cancling sky tv online

Nathan197 — Mon, 21 Oct 2024 13:58:37 GMT

I want to cancel sky tv

Re: Cancling sky tv online

Daniel0210 — Mon, 21 Oct 2024 14:03:29 GMT

@Nathan197
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

Re: Cancling sky tv online

Andrew41967 — Mon, 21 Oct 2024 17:25:32 GMT

Just wondering, are you cancelling early? I'm wanting to switch to EE and they've said they'll pay any early termination charges but have sky agreed to your switch?

Re: Cancling sky tv online

Mark39 — Mon, 21 Oct 2024 17:33:39 GMT

@Andrew41967 I imagine there's a limit on the amount that EE will pay. Do check that you can meet their reimbursement requirements.

Re: Cancling sky tv online

Andrew41967 — Mon, 21 Oct 2024 17:44:09 GMT

They've said up to £300 which is a reasonable amount. And I think I'll be well within that as my contract is up at the end of March.