https://helpforum.sky.com/t5/Account-Billing/Sky-equipment/m-p/4792446#M233021 <P>I am getting text messages &amp; emails regarding the returning of the sky equipment. When the engineer came to install the new box they took the equipment so I wouldn't have to return this.&nbsp;</P> Mon, 21 Oct 2024 06:42:05 GMT Caroline98 2024-10-21T06:42:05Z https://helpforum.sky.com/t5/Account-Billing/Sky-equipment/m-p/4792446#M233021 <P>I am getting text messages &amp; emails regarding the returning of the sky equipment. When the engineer came to install the new box they took the equipment so I wouldn't have to return this.&nbsp;</P> Mon, 21 Oct 2024 06:42:05 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-equipment/m-p/4792446#M233021 Caroline98 2024-10-21T06:42:05Z https://helpforum.sky.com/t5/Account-Billing/Sky-equipment/m-p/4792457#M233025 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4172608">@Caroline98</a>&nbsp;</P> <P>Loaned Sky equipment should not have been taken by / given to an engineer as it's unlikely to get to the warehouse where these are processed. You'll need to call Sky and explain this and hopefully they will waive the non return charge.&nbsp;</P> Mon, 21 Oct 2024 07:00:16 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-equipment/m-p/4792457#M233025 Daniel0210 2024-10-21T07:00:16Z