topic Sky Talk rental if inclusive call package chosen in Account & Billing

Sky Talk rental if inclusive call package chosen

Steve6480 — Sat, 19 Oct 2024 08:35:08 GMT

Considering moving to Sky for Broadband, TV and line rental.

SKY website gives prices for inclusive calls (£8 or £16 if anytime). HOWEVER, website also states MUST pay £28.99pm rental.

Line rental only free if not taking inclusive call package.

Is this correct and MUST also pay £28.99pm on top of £8 or £16?

Re: Sky Talk rental if inclusive call package chosen

Mark39 — Sat, 19 Oct 2024 08:56:56 GMT

Line rental is included in the cost of the broadband package you take. It's not charged separately.

Re: Sky Talk rental if inclusive call package chosen

Steve6480 — Sat, 19 Oct 2024 09:16:05 GMT

Thank you.

I meant £18.99, not £28.99, but Sky Talk Tariff guide states the following, hence my confusion/concern

Sky Talk Line Rental
Sky Talk Customers must take line rental from Sky (£18.99 per month). You will receive one bill for all your tariff charges. Plus there are a number of Call Features which come as standard and you can choose to take additional features for a little extra.

Re: Sky Talk rental if inclusive call package chosen

Mark39 — Sat, 19 Oct 2024 09:35:05 GMT

That relates to older legacy packages where Broadband and Talk were available separately - it used to be possible to subscribe to Sky Talk without Sky Broadband and vice versa. Those packages haven't been available for several years.

Re: Sky Talk rental if inclusive call package chosen

Steve6480 — Sat, 19 Oct 2024 09:37:49 GMT

Mark, thank you for confirming it. Strange it's still on Sky website.

Re: Sky Talk rental if inclusive call package chosen

TimmyBGood — Sat, 19 Oct 2024 14:46:41 GMT

@Steve6480 wrote:

Strange it's still on Sky website.

It's required for regulatory purposes.

Re: Sky Talk rental if inclusive call package chosen

Steve6480 — Sat, 19 Oct 2024 15:32:15 GMT

Timmy. Thanks for this, but I think it's a shame they don't make it clear the £18.99 line rental only applies if not subscribing to Broadband.