topic Re: Cancelling sky cinema? in Account & Billing

Cancelling sky cinema?

Summer821 — Mon, 14 Oct 2024 22:04:30 GMT

. Canceling Sky Cinema ?

Re: Cancelling sky cinema?

Daniel0210 — Tue, 15 Oct 2024 06:31:25 GMT

@Summer821
To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

Re: Cancelling sky cinema?

MarkGoldsmith — Tue, 15 Oct 2024 06:31:37 GMT

You can't cancel on a public forum.

You may be able to cancel online via youe MySky account ( however packages where you are tied into a minimum term contract it's likely the option will be disabled online)

.https://www.sky.com/mysky/tv/tv-packs

The other option is to phone Sky, however if you are in a minimum term contract for Sky Cinema they may refuse the cancellation request (which is allowable under the T&Cs). If you have discounts on the base Sky Tv package it's also possible those discounts may be dependent on Sky Cinema so if removal of Sky Cinema is allowed it may affect the price of your other Sky TV packs. The removal of Sky Cinema if allowed would require a 31 day notice period.

Re: Cancelling sky cinema?

jamie580480 — Wed, 16 Oct 2024 13:42:46 GMT

I HAVE NEVER HAD SKY CINEMA........WHY WOULD I CANCEL THIS IF I HAVE NEVER HAD IT

Re: Cancelling sky cinema?

PandJ2020 — Wed, 16 Oct 2024 13:54:50 GMT

@jamie580480 wrote:
I HAVE NEVER HAD SKY CINEMA........WHY WOULD I CANCEL THIS IF I HAVE NEVER HAD IT

Ok, if you've never had it you don't need to cancel it.