topic Re: Bill date in Account & Billing

Bill date

Mouse4 — Mon, 14 Oct 2024 11:51:58 GMT

Hi i need to change my billing date please they have tried to take the money but I don't get paid till 25th of this month was wondering if could change date to that one

Re: Bill date

daveNOS — Mon, 14 Oct 2024 12:02:00 GMT

@Mouse4 You won't be able to change this months billing date as your bill is currently due(based on you saying Sky are trying to take money), any change in date would only take affect from your next bill.

Re: Bill date

PandJ2020 — Mon, 14 Oct 2024 12:31:13 GMT

Assuming this is Direct Debit then they will reattempt after 10 days. If that payment fails then your services will be restricted and you will incur a late payment fee.

Do not be tempted to make a manual payment before this automated reattempt as this will be credited against next month's bill.