topic Charge for text in Account & Billing

Charge for text

Chris450 — Sun, 13 Oct 2024 11:01:30 GMT

My next bill should an extra charge of 20.25 pound for text while it says calls and texts unlimited

caesarome — Sun, 13 Oct 2024 11:03:31 GMT

Were we you sending these texts to, where they premium rate texts as there will be a a reason why you are being charged.

Daniel0210 — Sun, 13 Oct 2024 11:07:35 GMT

And mms picture messages are chargeable as well (80p for each one).

PandJ2020 — Sun, 13 Oct 2024 11:12:25 GMT

'Unlimited' has certain conditions.

Notwithstanding a 'fair use policy' the critical part is:

Inclusive calls and texts to UK, Channel Islands and Isle of Man landline (01, 02 and 03) and mobile (07) numbers only.

Excludes indirect access and 070/076 numbers.

Calls and texts to other UK numbers (other than freephone) and all numbers outside of the UK, Channel Islands and the Isle of Man are chargeable.