https://helpforum.sky.com/t5/Account-Billing/Why-can-t-access-my-sky-tv-contract-renewal-details-online/m-p/4784259#M232197 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4202884">@PJC2</a> , if you want to get the best deal then you need to speak to the cancellation/retention team; just speaking to the contract renewal agent will not get you a lot of discount as they aren't authorised. Just tell them your not happy with the deal they offer and say you want to cancel - they should then put you straight through to the cancellation team. I get 35% discount doing this but I was genuinely going to leave!</P> Fri, 11 Oct 2024 11:15:07 GMT JibbaJoy 2024-10-11T11:15:07Z https://helpforum.sky.com/t5/Account-Billing/Why-can-t-access-my-sky-tv-contract-renewal-details-online/m-p/4773905#M232196 <P>My sky tv contract has ended and I can't look at my&nbsp;renewal details on line, it just says try again later - most frustrating!! &nbsp; I just want to know whats on offer before I ring them</P> Mon, 30 Sep 2024 14:18:50 GMT https://helpforum.sky.com/t5/Account-Billing/Why-can-t-access-my-sky-tv-contract-renewal-details-online/m-p/4773905#M232196 PJC2 2024-09-30T14:18:50Z https://helpforum.sky.com/t5/Account-Billing/Why-can-t-access-my-sky-tv-contract-renewal-details-online/m-p/4784259#M232197 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4202884">@PJC2</a> , if you want to get the best deal then you need to speak to the cancellation/retention team; just speaking to the contract renewal agent will not get you a lot of discount as they aren't authorised. Just tell them your not happy with the deal they offer and say you want to cancel - they should then put you straight through to the cancellation team. I get 35% discount doing this but I was genuinely going to leave!</P> Fri, 11 Oct 2024 11:15:07 GMT https://helpforum.sky.com/t5/Account-Billing/Why-can-t-access-my-sky-tv-contract-renewal-details-online/m-p/4784259#M232197 JibbaJoy 2024-10-11T11:15:07Z