topic Re: Cancel in Account & Billing

Cancel

Richard+Kirby — Fri, 11 Oct 2024 07:53:01 GMT

Good Morning,

I would like a member of your team to call me as soon as practicable.
I don't want Sky Cinema it was free and we should have been informed before we were billed. I'm paying £170 a month and I'm looking to cancel.

Re: Cancel

Mark39 — Fri, 11 Oct 2024 08:12:17 GMT

Sky won't call you, I'm afraid. You'll need to call them.

Re: Cancel

Daniel0210 — Fri, 11 Oct 2024 08:18:28 GMT

@Richard+Kirby
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).