topic Re: Question about Manual Payment in Account & Billing

Question about Manual Payment

RebekahD1 — Wed, 09 Oct 2024 13:30:13 GMT

Hi everyone,

Quick question! My sky was due Monday just gone 7/10 and I didn't have the money in my account for it to be taken. I got a message this morning which I will attach.

I pay monthly by bank card. My question is will I manually pay it tomorrow or leave the money in my account for them to try again?
I know with direct debit they try again but not sure if it's the same with bank card

Thank you for your help!

Re: Question about Manual Payment

SKY1992bf — Wed, 09 Oct 2024 13:31:54 GMT

@RebekahD1 They try again on both types of payments

Re: Question about Manual Payment

Mark39 — Wed, 09 Oct 2024 13:36:52 GMT

@RebekahD1 the message does say that Sky will try again over the next week, so best not make a manual payment. Just be sure there are sufficient funds in your account to cover it.

Re: Question about Manual Payment

RebekahD1 — Wed, 09 Oct 2024 15:26:22 GMT

Thank you so much for your help ! 🙂