topic Disabled customers in Account & Billing

Disabled customers

Sym14 — Tue, 08 Oct 2024 09:26:18 GMT

Hello

could someone please advise me if sky have a help number for disabled customers I've been trying for over a year to sort my issues out and getting absolutely nowhere with it

Thank you

Re: Disabled customers

Daniel0210 — Tue, 08 Oct 2024 09:26:54 GMT

@Sym14
It could be worth considering registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning
https://www.skyaccessibility.sky/

(Some customers may also benefit from reading this link)
https://www.sky.com/help/articles/third-party-assistance

Re: Disabled customers

Mark39 — Tue, 08 Oct 2024 12:44:14 GMT

@Sym14 wrote:

Hello

could someone please advise me if sky have a help number for disabled customers I've been trying for over a year to sort my issues out and getting absolutely nowhere with it

Thank you

Can the Community here help?

Re: Disabled customers

Sym14 — Wed, 09 Oct 2024 13:46:54 GMT

Thank you @Daniel0210

fingers crossed my issues are now resolved