topic Paper bill in Account & Billing

Paper bill

MQuelch — Mon, 07 Oct 2024 18:20:27 GMT

Good morning

6 months ago, I spoke to a sky representative. I requested a paper bill to be sent to me by post. I was informed that this may take a few months. I am still awaiting the bill, I have not received the bill in paper form. Will you assist me please with regard to this matter.

kind regards

Marguerite Quelch

Re: Paper bill

caesarome — Mon, 07 Oct 2024 18:26:16 GMT

As we are customers were can not help you other than to advise you check to see if your account has been set for a paper bill and you can check that here:

https://www.sky.com/bill/tv-broadband-talk

If it hasn't then it will need changing, there will be a small charge for each paper bill that you are sent.

The alternative is to download a pdf copy and print it yourself as it will be the same as one sent to you via the post.

Re: Paper bill

Daniel0210 — Mon, 07 Oct 2024 18:59:45 GMT

@MQuelch
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

See this link. Paper bills via the post cost £1.75 each.

https://www.sky.com/help/articles/managing-paper-electronic-bills

edit: forgot to add the link @MQuelch

Re: Paper bill

MQuelch — Mon, 07 Oct 2024 18:40:43 GMT

Apologies