https://helpforum.sky.com/t5/Account-Billing/Sky-asking-for-info/m-p/4779693#M231747 <P>If you accessed the Assistant via the Sky.com website, I would say they're genuine.</P> Sun, 06 Oct 2024 16:02:52 GMT Mark39 2024-10-06T16:02:52Z https://helpforum.sky.com/t5/Account-Billing/Sky-asking-for-info/m-p/4779689#M231745 <P>Through the Sky Assitant I was trying to see why I can't swap my phone with them. They asked me to do a security check for the first 2 characters of my password which&nbsp; I did. They said it was incorrect and told me to try agian and sent through a different link. This time for chracters of my&nbsp; mothers maiden name. Again said it was wrong and try again. This time for the last 4 digits of my credit card, which I thought was too much. Especially since my credit card isn't linked and I am on DD.</P><P>&nbsp;</P><P>This is the web address too which is also suspicous&nbsp;&nbsp;</P><P><A href="https://z2.idavid.liveperson.net/ZwKqUgOvlcMXiBoAAIPk" target="_blank">https://z2.idavid.liveperson.net/ZwKqUgOvlcMXiBoAAIPk</A></P> Sun, 06 Oct 2024 15:51:23 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-asking-for-info/m-p/4779689#M231745 Cal18 2024-10-06T15:51:23Z https://helpforum.sky.com/t5/Account-Billing/Sky-asking-for-info/m-p/4779693#M231747 <P>If you accessed the Assistant via the Sky.com website, I would say they're genuine.</P> Sun, 06 Oct 2024 16:02:52 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-asking-for-info/m-p/4779693#M231747 Mark39 2024-10-06T16:02:52Z