topic Sky Stream & Fibre Renewal in Account & Billing

Sky Stream & Fibre Renewal

Thevoid — Tue, 01 Oct 2024 19:53:50 GMT

Hi, I took Sky Stream and Fibre as a package 17 months ago so both are about to end.

From what I can see, you have to call to discuss options for Stream and you can chat online about internet

I was offered Fibre for £29 a month which is £9 more than I'm paying now.

With Stream, are they likely to offer me a discount before it goes up next month or do they not do that with this product?

What's the best way to proceed please as I can see the prices are about to go up massively.

Thanks

Re: Sky Stream & Fibre Renewal

Thevoid — Tue, 01 Oct 2024 20:03:04 GMT

p.s. looks like stream will only increase by about £3 after the 18 months so guessing it's unlikely to be discounted if I call? I presumed it would go up by £15 - £20 as no longer in the contract.

Re: Sky Stream & Fibre Renewal

MarkGoldsmith — Wed, 02 Oct 2024 12:08:56 GMT

Discounts offered on renewal will vary, and Sky may not even offer any discounts. Typically you can get prices cheaper than the list price by signing up to a new 24 month contract, however even those offered may be the same/more than the previous deal you were on.