topic Re: Contacting sky in Account & Billing

Contacting sky

Yvonne73 — Wed, 25 Sep 2024 12:26:41 GMT

I have been on chat with sky for well over an hour and the messaging service has now closed . I be am fuming. Can someone give me the freephone number to speak to them.

Re: Contacting sky

GD1 — Wed, 25 Sep 2024 12:30:14 GMT

@Yvonne73 wrote:

I have been on chat with sky for well over an hour and the messaging service has now closed . I be am fuming. Can someone give me the freephone number to speak to them.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Contacting sky

Daniel0210 — Wed, 25 Sep 2024 12:40:23 GMT

@Yvonne73

Not a freephone number really but if you have a Sky mobile, or vac sky landline the calls to Sky are inclusive. Most other providers have 03 numbers as an inclusive bundle so it's the same as calling an 01 or 02 number.

Perhaps if you tell us what the issue is we can give you some advice here.

Re: Contacting sky

Yvonne73 — Wed, 25 Sep 2024 13:05:04 GMT

After live chat for over an hour I was cut off , the message saying MESSAGING SERVICE CLOSED.

IDONT KNOWWHAT THE OUTCOME IS NOW.

Re: Contacting sky

Daniel0210 — Wed, 25 Sep 2024 13:07:59 GMT

@Yvonne73

Unless you give us some context of your issue we can't help other than providing the link to phone numbers.