https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763598#M230460 <P>I recommended my mum to sky in July and we were told we'd both receive a £75 voucher WITHIN 45days after the first bill was paid but nothing has been received. &nbsp;This is not acceptable.&nbsp;</P> Mon, 23 Sep 2024 09:56:52 GMT LauraJD23 2024-09-23T09:56:52Z https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763598#M230460 <P>I recommended my mum to sky in July and we were told we'd both receive a £75 voucher WITHIN 45days after the first bill was paid but nothing has been received. &nbsp;This is not acceptable.&nbsp;</P> Mon, 23 Sep 2024 09:56:52 GMT https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763598#M230460 LauraJD23 2024-09-23T09:56:52Z https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763622#M230461 <P>Did you mum sign up online via the link Sky emailed to her?</P> Mon, 23 Sep 2024 10:15:10 GMT https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763622#M230461 Mark39 2024-09-23T10:15:10Z https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763626#M230463 <P>Yes and we both received an email confirming the voucher. &nbsp;It states we'd receive it within 45 days from the date of the first direct debit but we've heard nothing since and this period has passed&nbsp;</P> Mon, 23 Sep 2024 10:17:08 GMT https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763626#M230463 LauraJD23 2024-09-23T10:17:08Z https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763820#M230478 <P>Your mum should have used the link in the email she received so if she did then the voucher isn't sent out within 45 days but rather from 45 days.</P> Mon, 23 Sep 2024 12:05:53 GMT https://helpforum.sky.com/t5/Account-Billing/Voucher-not-received/m-p/4763820#M230478 caesarome 2024-09-23T12:05:53Z