https://helpforum.sky.com/t5/Account-Billing/Overcharged-and-double-charged-for-same-period/m-p/4762263#M230359 <P>When the contact centre opens again in Ireland I would suggest giving them a call about this as it will need looking into.</P> Sun, 22 Sep 2024 12:03:48 GMT caesarome 2024-09-22T12:03:48Z https://helpforum.sky.com/t5/Account-Billing/Overcharged-and-double-charged-for-same-period/m-p/4762209#M230356 <P>Was with sky broadband for 12 months up to Aug 24 at 500mbps for €30pm. tried to leave but eventually made an offer I couldn't refuse!! 1gbps for €35pm so we took it.</P><P>&nbsp;</P><P>First bill was a bit much but it made a bit of sense.</P><P>Second bill, they've overcharged, did not apply the discount and charged for the same period as the first bill!!</P><P>&nbsp;</P><P>Anyone with similar issues and how to fix? I had numerous problems with Sky when I moved house with phone calls and texts, I'm hoping this msg board is better and with real humans. TIA!</P> Sun, 22 Sep 2024 11:36:18 GMT https://helpforum.sky.com/t5/Account-Billing/Overcharged-and-double-charged-for-same-period/m-p/4762209#M230356 godsfeet 2024-09-22T11:36:18Z https://helpforum.sky.com/t5/Account-Billing/Overcharged-and-double-charged-for-same-period/m-p/4762263#M230359 <P>When the contact centre opens again in Ireland I would suggest giving them a call about this as it will need looking into.</P> Sun, 22 Sep 2024 12:03:48 GMT https://helpforum.sky.com/t5/Account-Billing/Overcharged-and-double-charged-for-same-period/m-p/4762263#M230359 caesarome 2024-09-22T12:03:48Z