Wrong address

Braam — Sat, 21 Sep 2024 09:31:35 GMT

Been struggling for more then a month with my new address, got it all changed last week, got txt last night bout delivery, but it's still going to the wrong old address

Re: Wrong address

Daniel0210 — Sat, 21 Sep 2024 09:55:18 GMT

@Braam

You will need to call Sky to rectify this order. You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

topic Wrong address in Account & Billing

Wrong address

Re: Wrong address