https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/4757920#M230161 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4172485">@Natalia44</a>&nbsp;</P> <P>If your previous direct debit has been cancelled Sky do indeed have to&nbsp;<EM>manually&nbsp;</EM>raise a cheque and post it to you so this obviously takes a lot longer.</P> Fri, 20 Sep 2024 11:38:33 GMT Daniel0210 2024-09-20T11:38:33Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/4757808#M230158 <P>I was originally told I would receive my refund into my bank within 3-5 days. I was then told I will receive a cheque in 5-10 days. It has been over 2 weeks since this and I've been waiting for the refund since July. Any advice?</P> Fri, 20 Sep 2024 11:06:13 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/4757808#M230158 Natalia44 2024-09-20T11:06:13Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/4757920#M230161 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4172485">@Natalia44</a>&nbsp;</P> <P>If your previous direct debit has been cancelled Sky do indeed have to&nbsp;<EM>manually&nbsp;</EM>raise a cheque and post it to you so this obviously takes a lot longer.</P> Fri, 20 Sep 2024 11:38:33 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/4757920#M230161 Daniel0210 2024-09-20T11:38:33Z