Refund

Annoyedtonight — Tue, 17 Sep 2024 11:07:28 GMT

I cancelled my accounts a few months ago and my account is in credit. I've not had a refund

Re: Refund

GD1 — Tue, 17 Sep 2024 11:18:54 GMT

@Annoyedtonight To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Re: Refund

Mr+Flibbles+86 — Tue, 17 Sep 2024 11:19:18 GMT

Thanks for escalating this. We’ve sent an invite to @Annoyedtonight to chat.

topic Refund in Account & Billing

Refund

Re: Refund

Re: Refund