topic Re: Returned sky equipment in Account & Billing

Returned sky equipment

Sri71 — Sat, 14 Sep 2024 21:23:28 GMT

Hi ,

I have ordered sky stream and I have got it . I haven't activated the subscription. I returned that product cause I changed my mind. Does it start billing me if I haven't activated? And I have returned it . I changed my mind . What should I do ? Does anyone please help me with that?

Thank you.

Re: Returned sky equipment

caesarome — Sat, 14 Sep 2024 21:26:34 GMT

Before returning the equipment did you call Sky to tell them that you have changed your mind as just returning the equipment doesn't cancel anything.

If you have not done this then I would suggest calling Sky tomorrow.

Re: Returned sky equipment

Sri71 — Sat, 14 Sep 2024 21:28:49 GMT

Thank you