topic Re: Costs in Account & Billing

Costs

Fyonna — Sat, 14 Sep 2024 14:14:32 GMT

Hi. I'm currently paying £107.50 for Sky. This includes basic broadband. Only add ons are ultra HD, Netflix and multiscreen ...so we can watch on our phones or laptop if not at home.

No cinema, kids or sport package.

Any idea how to reduce it? The only thing I can think of is to change broadband provider but that doesn't save very much. Help!

Re: Costs

Daniel0210 — Sat, 14 Sep 2024 14:17:39 GMT

@Fyonna

By changing broadband provider you'll benefit from new customer deals elsewhere but be aware in 18/24 months you'll find yourself in the same position.

Re: Costs

Mark39 — Sat, 14 Sep 2024 14:18:00 GMT

Other than removing components of your current package, all you can do is try to negotiate a 24 months deal with Sky.

Re: Costs

Fyonna — Sat, 14 Sep 2024 14:51:41 GMT

Contacted Sky but only offered a temp discount of £5 per month should I upgrade my broadband. I'm now retired and, although my TV is on most of the day, I'm struggling to pay £107. Been with Sky myself for 25 yrs plus and an additional 20 yrs before that. Stupidly hoped loyalty would help. Can you watch Sky on any other service? I know movies are on Nowtv but what about Alibi or Max?