topic Re: Payments in Account & Billing

Payments

Alan251 — Sat, 14 Sep 2024 06:23:20 GMT

I only got paid yesterday and it was a small amount and as I'm struggling, would you be able to reverse the payment that was taken out today, and I'll be able to pay it full on the 20th of this month

Re: Payments

daveNOS — Sat, 14 Sep 2024 06:31:26 GMT

@Alan251 Please be aware the forum is not a way to make contact with Sky customer service, it is manned mainly by fellow customers.

It's highly unlikely that Sky would reverse a payment that was correctly taken, you could call and ask but I think they would refuse to do so.

Re: Payments

Daniel0210 — Sat, 14 Sep 2024 07:46:01 GMT

@Alan251 wrote:
I only got paid yesterday and it was a small amount and as I'm struggling, would you be able to reverse the payment that was taken out today, and I'll be able to pay it full on the 20th of this month

@Alan251

I've never heard of Sky agreeing to something like that before so extremely unlikely. You've agreed to Skys T's and C's to pay monthly in full on the date agreed.