https://helpforum.sky.com/t5/Account-Billing/Phone-restricted/m-p/4749230#M229504 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4179203">@Riro</a>&nbsp;<BR />Sky won’t reinstate services until you’ve paid what is owed in full <STRONG>and</STRONG> set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week as banks are closed.<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A><BR /><BR />Once you’ve done all this you’ll be able to call Sky if you still need to speak to an agent.</P> Fri, 13 Sep 2024 10:27:09 GMT Daniel0210 2024-09-13T10:27:09Z https://helpforum.sky.com/t5/Account-Billing/Phone-restricted/m-p/4749229#M229503 <P>Hi my my phone has been restricted. I have paid the outstanding balance, but this has not been turned back on. Please can you turn it back on thank you&nbsp;</P> Fri, 13 Sep 2024 10:24:19 GMT https://helpforum.sky.com/t5/Account-Billing/Phone-restricted/m-p/4749229#M229503 Riro 2024-09-13T10:24:19Z https://helpforum.sky.com/t5/Account-Billing/Phone-restricted/m-p/4749230#M229504 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4179203">@Riro</a>&nbsp;<BR />Sky won’t reinstate services until you’ve paid what is owed in full <STRONG>and</STRONG> set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week as banks are closed.<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A><BR /><BR />Once you’ve done all this you’ll be able to call Sky if you still need to speak to an agent.</P> Fri, 13 Sep 2024 10:27:09 GMT https://helpforum.sky.com/t5/Account-Billing/Phone-restricted/m-p/4749230#M229504 Daniel0210 2024-09-13T10:27:09Z