topic Re: Sky Signature price change in Account & Billing

Sky Signature price change

DannyConnaughton — Wed, 11 Sep 2024 07:45:13 GMT

Im sure Im not alone in receiving the message "Important changes to your Sky Subscriptions", as detailed below. Is it naive to think this may be a price REDUCTION? I thought so - then why not state Price INCREASE Per Month?

I plan to contact Sky to confirm my cancellation charges!

Price Change Per Month £2.50
Effective from 24/11/2024
Sky Signature

Re: Sky Signature price change

PandJ2020 — Wed, 11 Sep 2024 07:55:00 GMT

@DannyConnaughton wrote:
I plan to contact Sky to confirm my cancellation charges!

If you are in a minimum term contract then you cannot cancel.

Re: Sky Signature price change

DannyConnaughton — Wed, 11 Sep 2024 07:58:51 GMT

I CAN cancel whether its now or in the future, Im not tied in for life!. I presume you mean it will cost something to cancel but BT will pay up to £300 of those costs, for example.

Re: Sky Signature price change

TimmyBGood — Wed, 11 Sep 2024 08:12:13 GMT

@DannyConnaughton

EE (now the domestic branding for BT) will cover up to £300 of broadband early termination charges.

It's really important to note the difference between ISPs which are also television providers, as terms & conditions rarely span both product types because they are regulated very differently. Historically UK government has regarding broadband/telecoms as a critical service and subscription television as a luxury, and that's reflected in the laws relating to them.

As noted above, current Sky contracts permit early broadband cancellation through paying a penalty fee, but contain no such clause for subscription television.

Re: Sky Signature price change

PandJ2020 — Wed, 11 Sep 2024 08:05:45 GMT

Of course, but read it carefully. If you are subject to a minimum term then the terms explicitly say you cannot cancel.

Re: Sky Signature price change

PandJ2020 — Wed, 11 Sep 2024 08:07:07 GMT

@TimmyBGood wrote:
@DannyConnaughton
It's really important to note the difference between ISPs which are also television providers, as terms & conditions rarely span both product types.

And all firms have clauses for price rises and cancellations...

Re: Sky Signature price change

DannyConnaughton — Fri, 13 Sep 2024 06:34:27 GMT

So you dont believe there's charges for terminating just Sky TV? I estimate £48.82/m for remaining contract based on having just Sky TV Package & Multiscreen; see below for charges PDF document:.

Monthly Early Termination Charge

If you end your contract on
or after 01/04/2024

Sky TV Package £33.82

Multiscreen (taken after 4 March 2020) £15.00

Re: Sky Signature price change

DannyConnaughton — Fri, 13 Sep 2024 06:37:13 GMT

download (skyassets.com)

Re: Sky Signature price change

daveNOS — Fri, 13 Sep 2024 06:43:34 GMT

@DannyConnaughton Nobody said there where not early cancellation charges, they simply stated that if you are within a minimum term Sky may refuse to accept your cancellation as per the terms and conditions.

The link contains a table of charges that apply should Sky allow your early cancellation.

Re: Sky Signature price change

DannyConnaughton — Fri, 13 Sep 2024 07:11:05 GMT

TimmyBGood stated "current Sky contracts permit early broadband cancellation through paying a penalty fee, but contain no such clause for subscription television" which could be interpreted as no subscription charge clause for me with TV only via Sky.

Re: Sky Signature price change

TimmyBGood — Fri, 13 Sep 2024 08:20:23 GMT

@DannyConnaughton

That document covers older contracts too.

Re: Sky Signature price change

DannyConnaughton — Fri, 13 Sep 2024 16:49:54 GMT

Had extensive online chat with Sky today but they won't budge on increasing prices. So I'm planning my exit after 22yrs! Bye Sky.

Re: Sky Signature price change

aodhanandcalaeb — Sat, 15 Feb 2025 17:56:46 GMT

They want to put my sky signature up by 4£ on April 1st and then again by £4:33p on June 1st,I pay ££46:50 now that includes £20 pm for Broadband OAP rate thanks to Martin Lewis,won't be letting them do this as they are taking the **bleep**.Michael in Belfast.

Re: Sky Signature price change

PandJ2020 — Sat, 15 Feb 2025 18:00:46 GMT

@aodhanandcalaeb wrote:
They want to put my sky signature up by 4£ on April 1st

Yup, that's the annual increase.

...again by £4:33p on June 1st

Sounds like your minimum term expiring?

won't be letting them do this

If subject to a minimum term then you can't stop them. Once that term is expiring then you can either negotiate new discounts or give notice to leave.

Re: Sky Signature price change

aodhanandcalaeb — Sat, 15 Feb 2025 18:21:34 GMT

Thanks for the information, my signature contract expires 5/6/25.i will be paying£54.83.up by £8:33 any advise???

Re: Sky Signature price change

Mark39 — Sat, 15 Feb 2025 18:49:37 GMT

@aodhanandcalaeb call in May either to see if you can negotiate a new discount deal or to give notice to cancel.