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    <title>topic Trying to get refund in Account &amp; Billing</title>
    <link>https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-refund/m-p/4744782#M229001</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I left Sky after only three days of Sky Stream, just can't get on with it. Anyway Sky took a full month am Im in credit by £23.48 but it is proving impossible to get a refund.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Agents have told me their system won't let them refund and it will be sent to the back office to do and will take 72 hours. I have heard this story three times now.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What do I need to do to get my refund please?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
    <pubDate>Sun, 08 Sep 2024 17:45:17 GMT</pubDate>
    <dc:creator>Nick723</dc:creator>
    <dc:date>2024-09-08T17:45:17Z</dc:date>
    <item>
      <title>Trying to get refund</title>
      <link>https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-refund/m-p/4744782#M229001</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I left Sky after only three days of Sky Stream, just can't get on with it. Anyway Sky took a full month am Im in credit by £23.48 but it is proving impossible to get a refund.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Agents have told me their system won't let them refund and it will be sent to the back office to do and will take 72 hours. I have heard this story three times now.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What do I need to do to get my refund please?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Sun, 08 Sep 2024 17:45:17 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-refund/m-p/4744782#M229001</guid>
      <dc:creator>Nick723</dc:creator>
      <dc:date>2024-09-08T17:45:17Z</dc:date>
    </item>
    <item>
      <title>Re: Trying to get refund</title>
      <link>https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-refund/m-p/4744790#M229003</link>
      <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4174731"&gt;@Nick723&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As you've been told three times it has been passed to a back office team to resolve I don't think the action we'd normally take here would speed up that process.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 08 Sep 2024 18:00:29 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Account-Billing/Trying-to-get-refund/m-p/4744790#M229003</guid>
      <dc:creator>Daniel0210</dc:creator>
      <dc:date>2024-09-08T18:00:29Z</dc:date>
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