topic When does my contract run out please in Account & Billing

When does my contract run out please

Tracey1003 — Sun, 08 Sep 2024 15:31:16 GMT

When does my contract expire

Re: When does my contract run out please

MarkGoldsmith — Sun, 08 Sep 2024 15:46:24 GMT

the contracts don't expire, it's the minimum term and discounts on them that end. Once you are outside your minimum term you will pay list and are free to cancel by giving 31 days notice, or can phone Sky to negotiate a new 24 month minimum term with discounts applied.

It should say in your my Sky account, if it doesnt them likely the minimum term is over but anotber way to check is to view your contract documented in ylur my sky account as thzt will say when the contract started and the minimum term length.

Re: When does my contract run out please

caesarome — Sun, 08 Sep 2024 15:47:16 GMT

As ucstomers here we haven't a clue so this is something you need to look into.

his link explains how to locate your mobile contract if you are a Sky mobile customer:

https://www.sky.com/help/articles/sky-mobile-contracts

Have a read of this for everything else:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk

Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill