https://helpforum.sky.com/t5/Account-Billing/Broadband-Boost/m-p/4744530#M228962 <P>Broadband Boost was added to my a/c on 28th June without my knowledge.&nbsp; Complained at end July and the charges were refunded on Aug bill.&nbsp; Now I find Early Cancellations of £89.25 have been added to my Sept 24th bill.&nbsp; Have phoned 3 times but no-one seems to have the authority to remove these charges.&nbsp; What do I do now?&nbsp; I am pensioner on Social Tariff.</P> Sun, 08 Sep 2024 11:06:11 GMT franbar 2024-09-08T11:06:11Z https://helpforum.sky.com/t5/Account-Billing/Broadband-Boost/m-p/4744530#M228962 <P>Broadband Boost was added to my a/c on 28th June without my knowledge.&nbsp; Complained at end July and the charges were refunded on Aug bill.&nbsp; Now I find Early Cancellations of £89.25 have been added to my Sept 24th bill.&nbsp; Have phoned 3 times but no-one seems to have the authority to remove these charges.&nbsp; What do I do now?&nbsp; I am pensioner on Social Tariff.</P> Sun, 08 Sep 2024 11:06:11 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-Boost/m-p/4744530#M228962 franbar 2024-09-08T11:06:11Z https://helpforum.sky.com/t5/Account-Billing/Broadband-Boost/m-p/4744542#M228964 <P>You'll have to persevere on the phone or try here:&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P><P>&nbsp;</P><P>As the bill has now been generated it may be very difficult to avoid paying it.&nbsp; (If it's not paid then your services may be disconnected)</P> Sun, 08 Sep 2024 11:16:41 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-Boost/m-p/4744542#M228964 PandJ2020 2024-09-08T11:16:41Z