topic Re: Bill increase in Account & Billing

Bill increase

Gibbsy1 — Sun, 08 Sep 2024 10:27:13 GMT

I was paying £86 each month and then suddenly it went up to £127. How is this ok?

What can I do?

Re: Bill increase

Daniel0210 — Sun, 08 Sep 2024 10:28:32 GMT

@Gibbsy1
Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Re: Bill increase

PandJ2020 — Sun, 08 Sep 2024 11:12:50 GMT

@Gibbsy1 wrote:
I was paying £86 each month and then suddenly it went up to £127. How is this ok?

This is quite normal if your discounts expire. (You were told at the start of the contract how long they would last for)

Either negotiate a new deal or give notice to leave. (But don't be surprised if the new offer is nowhere near the previous £86)