Cancellation

liv21 — Sat, 07 Sep 2024 22:03:12 GMT

I don't know how to cancel the free trial, i didn't realise i would be sent a streaming kit in the post i thought it was the app streaming service for a month

I don't want the streaming box or if i get sent it does it need returning and how

Re: Cancellation

GD1 — Sun, 08 Sep 2024 06:01:38 GMT

@liv21 You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/cancel-sky-tv/articles/cancel-sky-tv

Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

topic Re: Cancellation in Account & Billing

Cancellation

Re: Cancellation