https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743595#M228878 <P>Hi Daniel0210</P><P>&nbsp;</P><P>I clicked on the link to obtain the return label but for some strange reason it just will budge after I've input my address. Extremely frustrating. I will try and call during the week but I work long hours and they don't seem to open weekends. Why do Sky make it so difficult to leave it's not good at all I feel so trapped :'( <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;</P> Sat, 07 Sep 2024 06:07:11 GMT Amanda0008 2024-09-07T06:07:11Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743408#M228870 <P>I am moving address and would like to cancel Sky Q. Would I be subject to termination charges? I'm leaving my address in 2 weeks time. Can this be done on a weekend? Please help somebody?&nbsp;</P> Fri, 06 Sep 2024 19:22:11 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743408#M228870 Amanda0008 2024-09-06T19:22:11Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743413#M228871 <P>If you are within a minimum term then you cannot cancel. &nbsp;(If Sky do agree to let you leave then there will be termination charges)</P><P>&nbsp;</P><P>You have to give 31 days notice to cancel - go ahead and call.</P> Fri, 06 Sep 2024 19:24:17 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743413#M228871 PandJ2020 2024-09-06T19:24:17Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743420#M228872 <P>Hi</P><P>&nbsp;</P><P>Do you know how much Sky charges for early termination?&nbsp;</P> Fri, 06 Sep 2024 19:28:30 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743420#M228872 Amanda0008 2024-09-06T19:28:30Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743421#M228873 <P>See here:&nbsp;<A href="https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early" target="_blank">https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early</A></P> Fri, 06 Sep 2024 19:29:38 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743421#M228873 PandJ2020 2024-09-06T19:29:38Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743424#M228874 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4173256">@Amanda0008</a>&nbsp;wrote:<BR /> <P>I'm leaving my address in 2 weeks time.&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4173256">@Amanda0008</a>&nbsp;</P> <P>Having to give the required 31 days notice (if Sky allow you to cancel) means the packaging for the box return will arrive after you've moved. Take the Sky Q equipment with you to your new address then you can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Fri, 06 Sep 2024 19:31:58 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743424#M228874 Daniel0210 2024-09-06T19:31:58Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743466#M228875 <P>Thank you so much Daniel 0210, much appreciated.&nbsp;</P> Fri, 06 Sep 2024 20:06:15 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743466#M228875 Amanda0008 2024-09-06T20:06:15Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743469#M228876 <P>Thank you for your response Pand0202, much appreciated.&nbsp;</P> Fri, 06 Sep 2024 20:07:09 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743469#M228876 Amanda0008 2024-09-06T20:07:09Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743472#M228877 <P>PandJ2020 Thank you for your help, much appreciated.&nbsp;</P> Fri, 06 Sep 2024 20:08:04 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743472#M228877 Amanda0008 2024-09-06T20:08:04Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743595#M228878 <P>Hi Daniel0210</P><P>&nbsp;</P><P>I clicked on the link to obtain the return label but for some strange reason it just will budge after I've input my address. Extremely frustrating. I will try and call during the week but I work long hours and they don't seem to open weekends. Why do Sky make it so difficult to leave it's not good at all I feel so trapped :'( <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;</P> Sat, 07 Sep 2024 06:07:11 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743595#M228878 Amanda0008 2024-09-07T06:07:11Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743602#M228879 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4173256">@Amanda0008</a>&nbsp;</P> <P>Customer Services are open over the weekend (except if you're in the Republic of Ireland).&nbsp;</P> Sat, 07 Sep 2024 06:33:53 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743602#M228879 Daniel0210 2024-09-07T06:33:53Z https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743638#M228880 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;wrote:<BR /><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4173256">@Amanda0008</a>&nbsp;</P><P>Customer Services are open over the weekend (except if you're in the Republic of Ireland).&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;Thank you so much for your response Daniel much appreciated <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Sat, 07 Sep 2024 07:29:17 GMT https://helpforum.sky.com/t5/Account-Billing/I-want-to-cancel-Sky-Q-as-I-m-moving-Can-I-get-in-touch-with-anyone-on-weekends/m-p/4743638#M228880 Amanda0008 2024-09-07T07:29:17Z