topic Re: Scam calls from sky promotions?? in Account & Billing

Scam calls from sky promotions??

RichardHP21 — Tue, 23 Jul 2024 13:53:25 GMT

Received call from mobile number claiming to be from Sky promotions and offering a 30%discount on my Sky bill.

The caller wanted to know what my payment was to verify I was the account holder ???

He when asked would not say who he thought he was talking to and claiming not to be aware of my account details. He rang off when I would not give other than phone bill.

Re: Scam calls from sky promotions??

Daniel0210 — Tue, 23 Jul 2024 14:08:51 GMT

@RichardHP21

You're right to be cautious. Sky do make outbound calls but usually from an 0800 number and not a mobile.

Re: Scam calls from sky promotions??

Cezeji1 — Wed, 24 Jul 2024 16:11:13 GMT

I've just received a call from an 0203 offering me a discount. They took my name and address and I came across this message while on the phone with them. They started acting like they couldn't hear me and I dropped and blocked them. They were 2 ladies with Indian accent and they try to keep you on the phone for too long. They were even offering Samsung watch.

I got suspicious when I saw it was a Vodafone line.

Hopefully sky will block anyone trying to gain access into my account.

Re: Scam calls from sky promotions??

Anonymous — Wed, 24 Jul 2024 16:19:37 GMT

@Cezeji1 wrote:
I've just received a call from an 0203 offering me a discount. They took my name and address and I came across this message while on the phone with them. They started acting like they couldn't hear me and I dropped and blocked them. They were 2 ladies with Indian accent and they try to keep you on the phone for too long. They were even offering Samsung watch.
I got suspicious when I saw it was a Vodafone line.
Hopefully sky will block anyone trying to gain access into my account.

A Vodafone line?

Re: Scam calls from sky promotions??

PandJ2020 — Wed, 24 Jul 2024 16:23:04 GMT

@Cezeji1 wrote:
Hopefully sky will block anyone trying to gain access into my account.

If you've given the scammers your details to log on then Sky cannot do much about it. You can change your password if so...

The scam involves ordering expensive hardware from your account and then getting you to return it to them rather than Sky. They get the phone and you pay for it...

Re: Scam calls from sky promotions??

Cezeji1 — Wed, 24 Jul 2024 17:41:38 GMT

They only have my name and address. They don't have my login details. I caught on once they started asking me for my secret question.

Re: Scam calls from sky promotions??

WaynoM — Tue, 06 Aug 2024 11:33:34 GMT

Hi, got a call from Fonehouse claiming my number has been selected in partnership with Sky mobile. Was offered the iPhone 15 Pro at £35/month and was told this would be my new monthly payment with existing Sky mobile as my provider. This means that my monthly has dropped from £90 to £35, sounds very suspicious..any thoughts? Was told that my existing debit order with Sky has been cancelled and replaced with the new one, doesn't make sense but was informed that it's in promotion with Sky to lower monthly payments...sounds bizarre

Re: Scam calls from sky promotions??

Anonymous — Tue, 06 Aug 2024 12:06:00 GMT

@WaynoM wrote:
Hi, got a call from Fonehouse claiming my number has been selected in partnership with Sky mobile. Was offered the iPhone 15 Pro at £35/month and was told this would be my new monthly payment with existing Sky mobile as my provider. This means that my monthly has dropped from £90 to £35, sounds very suspicious..any thoughts? Was told that my existing debit order with Sky has been cancelled and replaced with the new one, doesn't make sense but was informed that it's in promotion with Sky to lower monthly payments...sounds bizarre

My first thought would be to contact Sky direct and to also check your online account rather than come on here to be honest. If it sounds too good to be true then there's usually a very obvious reason for that.

Re: Scam calls from sky promotions??

RichardHP21 — Tue, 06 Aug 2024 14:23:09 GMT

Got the same call yesterday supposedly from sky offering the world!!! Came up on my mobile as SCAME CALL (reported previous call) I asked the caller where he was from and that his number came up as SCAME and he rang off.

Call the Bee Keeper

Re: Scam calls from sky promotions??

J2511 — Tue, 13 Aug 2024 11:53:31 GMT

Yep had similar calls.... i usually just hang up but thought id play along this time. They asked me for my memorable date in full. I said sky would NEVER ask me for that. I promptly challenged if they were from sly to which they sent me an email asking me to change the password. Its very convincing but i ended the call and blocked the number

Re: Scam calls from sky promotions??

Pjwomegs — Fri, 30 Aug 2024 21:29:23 GMT

I had a scam call offering 40% discount, hamper and smart watch. I knew exactly what was going on, challenged them on when I joined Sky, they kept changing the subject then hung up. I have the number if required

Re: Scam calls from sky promotions??

Thomas+The+Cat — Tue, 03 Sep 2024 16:31:43 GMT

Just to add to all the other posts about fake calls claiming to be from Sky Mobile . I have now had about 8 such calls , all from people , with Indian accents . Although I've blocked each number after the call they still manage to get through on a different number . I wish Sky would make some kind of announcement about this .

Re: Scam calls from sky promotions??

Daniel0210 — Tue, 03 Sep 2024 17:11:44 GMT

@Thomas+The+Cat wrote:

I wish Sky would make some kind of announcement about this .

@Thomas+The+Cat

They have, three years ago although not aimed specifically for mobile customers

https://helpforum.sky.com/t5/Broadband-Talk/Help-with-scammers-pretending-to-be-Sky/ba-p/3645376

Re: Scam calls from sky promotions??

Nannamummy — Thu, 05 Sep 2024 14:42:48 GMT

I've just had this phone call and having just been woken up was a bit slow on the uptake. I confirmed my name and address and gave them an email address that's not connected to my sky account, plus that's actually in hubby's name anyway, but I'm really annoyed because normally I'm on the ball with stuff like this.

(removed)

, keep an eye out because it hasn't been logged as a scam number. Just on the safe side Ive changed all my passwords

Moderator note: Removed phone number

Re: Scam calls from sky promotions??

MTP63 — Wed, 18 Sep 2024 13:55:10 GMT

Just had a similar call offering a 40% reduction of my bill. Lots of laughter in the background which immediately put me on guard.
Asked similar questions- told them they needed to email me as the line was bad. Asked for my email and told them to use the one on file and hung up.

Re: Scam calls from sky promotions??

Nannamummy — Wed, 18 Sep 2024 14:02:01 GMT

Well done, I actually gave them a spare email address I use for junk mail, then they phoned me back asking for the email to my sky account, which is actually in my husbands name. They got told where they could shove their offer 🤣

Re: Scam calls from sky promotions??

IanT77 — Mon, 30 Sep 2024 11:40:32 GMT

Just took a call claiming to be for Sky services offering a40% discount but I've just changed contract! Called from a mobile number. Indian guy with a noisy background. Told them I don't have sky!! Cad calls to my land line in recent weeks and they got seriously abusive when I told them they're not really calling me from Sky.. Not good!

Re: Scam calls from sky promotions??

RichardHP21 — Mon, 30 Sep 2024 13:36:14 GMT

Thieves and criminals used to have to put themselves out now they just go to work in a suit for bigger thieves and steal more than the Great Train Robbers every day.

These calls and bogus text messages are getting more prevalent.

BELIEVE NO ONE!!!!

Pity that the Beekeepers is a fantasy.

Re: Scam calls from sky promotions??

mcferdy — Fri, 04 Oct 2024 21:26:52 GMT

hi this just happened to me, how can i reverse it pls

Re: Scam calls from sky promotions??

Mark39 — Fri, 04 Oct 2024 21:31:57 GMT

@mcferdy wrote:

hi this just happened to me, how can i reverse it pls

It's not clear what you want to reverse?