topic Re: Sky Payment system permanently crashing in Account & Billing

Sky Payment system permanently crashing

Newbie,Steve — Tue, 03 Sep 2024 12:01:04 GMT

How the Hell are you supposed to make a payment to sky when Online the Website crashes constantly and when you ring up to do it there payment system has errors, Sky are A Joke.....!!

Re: Sky Payment system permanently crashing

Daniel0210 — Tue, 03 Sep 2024 12:06:58 GMT

@Newbie,Steve

Is there a reason you haven't set up a direct debit or continuous card payment as Sky want so that manual payments aren't necessary?

Re: Sky Payment system permanently crashing

Newbie,Steve — Tue, 03 Sep 2024 12:08:35 GMT

Paying off my Mobile Contract

Re: Sky Payment system permanently crashing

Daniel0210 — Tue, 03 Sep 2024 12:11:25 GMT

@Newbie,Steve

That will be best achieved by calling Sky. Just dial 150 from your Sky mobile. The agent can process it.

Re: Sky Payment system permanently crashing

Newbie,Steve — Tue, 03 Sep 2024 12:28:42 GMT

And that's exactly what I have done, 4 x separate phone calls using 4 x Different bank cards still has errors on their system, I Give Up...!!

Re: Sky Payment system permanently crashing

Newbie,Steve — Tue, 03 Sep 2024 19:02:44 GMT

Sky have been aware of this Payment error issue and have done nothing about it..!!