https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739354#M228407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169492">@Loismoore1312</a>&nbsp;<BR />If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />However, if you prefer, once your extra payment is showing as a credit we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team. Let us know on this thread if you want to do that <STRONG>having confirmed it’s showing as a credit.</STRONG></P> Tue, 03 Sep 2024 08:02:49 GMT Daniel0210 2024-09-03T08:02:49Z https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739288#M228404 <P>My payment didn't come out as arranged yesterday so I made a manual payment, the arranged payment has come out today so I have now paid twice, is there any way I can get a refund for this please ?&nbsp;</P> Tue, 03 Sep 2024 07:13:21 GMT https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739288#M228404 Loismoore1312 2024-09-03T07:13:21Z https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739354#M228407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169492">@Loismoore1312</a>&nbsp;<BR />If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />However, if you prefer, once your extra payment is showing as a credit we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team. Let us know on this thread if you want to do that <STRONG>having confirmed it’s showing as a credit.</STRONG></P> Tue, 03 Sep 2024 08:02:49 GMT https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739354#M228407 Daniel0210 2024-09-03T08:02:49Z https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739435#M228411 <P>I would prefer to received a refund if this is possible <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> thanks for your help!&nbsp;</P> Tue, 03 Sep 2024 08:39:39 GMT https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739435#M228411 Loismoore1312 2024-09-03T08:39:39Z https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739440#M228413 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169492">@Loismoore1312</a>&nbsp;</P> <P>So is it showing as a credit on your Sky account yet?&nbsp;</P> Tue, 03 Sep 2024 08:40:53 GMT https://helpforum.sky.com/t5/Account-Billing/Paid-too-much-on-my-bill/m-p/4739440#M228413 Daniel0210 2024-09-03T08:40:53Z