topic Re: Is there an online chat option in Account & Billing

Is there an online chat option

Johnrigby — Sun, 01 Sep 2024 12:30:53 GMT

I need to talk to someone online is this possible my phone isn't working

Mark39 — Sun, 01 Sep 2024 12:33:57 GMT

If you have landline issues, feel free to post in the Talk forum. Depending on the issue, Sky's messaging service may be available there.

caesarome — Sun, 01 Sep 2024 12:36:13 GMT

In what way isn't it working, is it showing as being connected to the Sky network ?

Has this just started to happen ?

SKY1992bf — Sun, 01 Sep 2024 12:34:36 GMT

@Johnrigby It's only available in certain situations

if you post the full details of the issue you're having we may be able to help or point you in right direction

are you upto date with payment