https://helpforum.sky.com/t5/Account-Billing/Unable-to-change-payment-method/m-p/4737597#M228257 <P>Thanks for escalating. We've sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3849035">@Matt25</a></SPAN>.</P> Sun, 01 Sep 2024 09:43:22 GMT Tom-W19 2024-09-01T09:43:22Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-change-payment-method/m-p/4737526#M228254 <P>I can't change the billing method for broadband, it just says the page is restricted. I am the account owner and have tried online and the app.</P> Sun, 01 Sep 2024 08:47:44 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-change-payment-method/m-p/4737526#M228254 Matt25 2024-09-01T08:47:44Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-change-payment-method/m-p/4737548#M228255 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3849035">@Matt25</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies are not instant.</P> Sun, 01 Sep 2024 08:58:28 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-change-payment-method/m-p/4737548#M228255 caesarome 2024-09-01T08:58:28Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-change-payment-method/m-p/4737597#M228257 <P>Thanks for escalating. We've sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3849035">@Matt25</a></SPAN>.</P> Sun, 01 Sep 2024 09:43:22 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-change-payment-method/m-p/4737597#M228257 Tom-W19 2024-09-01T09:43:22Z