topic Re: Direct debit not taken in Account & Billing

Direct debit not taken

joanhe — Wed, 28 Aug 2024 00:02:26 GMT

My August payment wasn't taken as I changed my direct debit details. It was changed in time but they didn't take it will it be double in Sept! Not happy

Re: Direct debit not taken

cookiemonsteruk — Wed, 28 Aug 2024 01:40:45 GMT

@joanhe

When was the payment due to be lifted. Normally sky will attempt tnw lift the payment again in 10 days

Re: Direct debit not taken

caesarome — Wed, 28 Aug 2024 04:40:27 GMT

@joanhe wrote:

It was changed in time but they didn't take it will it be double in Sept! Not happy

The payment itself is requested 14 days in advance so if you changed your details during those 14 days then this will be why it wasn't taken and has instead been added to next months bill.

Re: Direct debit not taken

PandJ2020 — Wed, 28 Aug 2024 08:54:32 GMT

@joanhe wrote:
My August payment wasn't taken as I changed my direct debit details. It was changed in time but they didn't take it will it be double in Sept! Not happy

Keep August's money in your bank and you will earn the interest on it. You are not out of pocket?