https://helpforum.sky.com/t5/Account-Billing/Sky-loyalty-rating-downgrade/m-p/4733593#M227915 <P>Hi, we were moving house and almost left sky, got an email deal that gave us a deadline to apply by in order to keep our Platinum status - Ive just logged in and noticed we are down as a silver member.</P><P>&nbsp;</P><P>How do we get our loyalty status restored?</P><P>&nbsp;</P><P>Thanks!</P> Wed, 28 Aug 2024 08:44:27 GMT robstef123 2024-08-28T08:44:27Z https://helpforum.sky.com/t5/Account-Billing/Sky-loyalty-rating-downgrade/m-p/4733593#M227915 <P>Hi, we were moving house and almost left sky, got an email deal that gave us a deadline to apply by in order to keep our Platinum status - Ive just logged in and noticed we are down as a silver member.</P><P>&nbsp;</P><P>How do we get our loyalty status restored?</P><P>&nbsp;</P><P>Thanks!</P> Wed, 28 Aug 2024 08:44:27 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-loyalty-rating-downgrade/m-p/4733593#M227915 robstef123 2024-08-28T08:44:27Z https://helpforum.sky.com/t5/Account-Billing/Sky-loyalty-rating-downgrade/m-p/4733629#M227922 <P>If you didn't cancel then your level should not have changed. I'm not sure it was be that easy to get your previous level back but you could try registering a complaint:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></SPAN></P> Wed, 28 Aug 2024 09:06:51 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-loyalty-rating-downgrade/m-p/4733629#M227922 caesarome 2024-08-28T09:06:51Z