https://helpforum.sky.com/t5/Account-Billing/Sky-Stream-Subscription-showing-as-Sky-Glass-in-account-info/m-p/4731337#M227703 <P>Hi, I have an active Sky Stream Account but when I look at 'Account Info' it says that this is a Sky Glass Account?&nbsp; &nbsp;When I interrogate the 'Chat Bot' I am told that I am logged into a Sky Glass Account No. ........... but that I do not have an active subscription?&nbsp; &nbsp;Any one know what is going on please?&nbsp; Thanks, Alan</P> Sun, 25 Aug 2024 22:41:48 GMT Bod 2024-08-25T22:41:48Z https://helpforum.sky.com/t5/Account-Billing/Sky-Stream-Subscription-showing-as-Sky-Glass-in-account-info/m-p/4731337#M227703 <P>Hi, I have an active Sky Stream Account but when I look at 'Account Info' it says that this is a Sky Glass Account?&nbsp; &nbsp;When I interrogate the 'Chat Bot' I am told that I am logged into a Sky Glass Account No. ........... but that I do not have an active subscription?&nbsp; &nbsp;Any one know what is going on please?&nbsp; Thanks, Alan</P> Sun, 25 Aug 2024 22:41:48 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-Stream-Subscription-showing-as-Sky-Glass-in-account-info/m-p/4731337#M227703 Bod 2024-08-25T22:41:48Z https://helpforum.sky.com/t5/Account-Billing/Sky-Stream-Subscription-showing-as-Sky-Glass-in-account-info/m-p/4731344#M227705 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4042869">@Bod</a>&nbsp; Sky Glass &amp; Stream are usually found under the same account setup as they would normally be linked if you had both.</P> <P>&nbsp;</P> <P>In this case it's irrelevant if it's called Sky Glass as long as you can see your stream puck and TV packs within the account.</P> Mon, 26 Aug 2024 00:08:29 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-Stream-Subscription-showing-as-Sky-Glass-in-account-info/m-p/4731344#M227705 GD1 2024-08-26T00:08:29Z