topic Re: Over charged in Account & Billing

Over charged

Niamh_devlin — Fri, 23 Aug 2024 11:01:43 GMT

Was charged £43 when it should be £27.

Re: Over charged

Daniel0210 — Fri, 23 Aug 2024 11:06:19 GMT

@Niamh_devlin

As customers here we can't see your bills. Perhaps compare this one to a previous bill and see where they differ.

Re: Over charged

caesarome — Fri, 23 Aug 2024 12:08:41 GMT

@Niamh_devlin

Are you new to Sky or have you been with them for a while because if you have your discount might have finished.

Re: Over charged

Mark39 — Fri, 23 Aug 2024 12:23:33 GMT

@Niamh_devlin wrote:

Was charged £43 when it should be £27.

If you're new to Sky, your first bill is likely to be higher, because it covers the period from when your service was activated up to the end of the current month, AND for the next month in advance. Check the dates you've been billed for.