topic Re: Payment holiday in Account & Billing

Payment holiday

LisaC1990 — Thu, 22 Aug 2024 07:23:17 GMT

Good morning, I need to take a payment holiday. I've been sent to the payment holiday information but there's nothing there to apply for holiday, just information about it. Hope you cam help me ASAP.

Re: Payment holiday

Chrisee — Thu, 22 Aug 2024 07:29:24 GMT

@LisaC1990 as a general rule Sky do not offer payment holidays. The only exception is for equipment like a mobile phone or Glass TV bought on a credit deal.

Payment for services like broadband or tv are not covered. If accounts fall into arrears the service is suspended and only restored when the account is up to date. so while it is a payment holiday of sorts it may not becquite what you want..

Re: Payment holiday

Mark39 — Thu, 22 Aug 2024 07:43:39 GMT

@LisaC1990 if this is where you were looking, click on the 'still need help' button for contact details: https://www.sky.com/help/articles/sky-payment-holiday