topic Re: Advice please xx in Account & Billing

Advice please xx

mjtemple — Wed, 21 Aug 2024 20:47:29 GMT

Hi Guys, So my contract due to end at the beginning of next month. My contract says set monthly fee which it has been up untill my latest middle of august which is almost £20 more than it should be?

I don't understand..

Many thanks xx

Re: Advice please xx

PandJ2020 — Wed, 21 Aug 2024 20:50:38 GMT

Your contract doesn't end until you cancel it.

Once your minimum term has expired then discounts simply disappear.

You can try and negotiate a new deal with Sky or give notice to cancel.

Re: Advice please xx

MarkGoldsmith — Wed, 21 Aug 2024 20:55:32 GMT

@mjtemple wrote:
Hi Guys, So my contract due to end at the beginning of next month. My contract says set monthly fee which it has been up untill my latest middle of august which is almost £20 more than it should be?
I don't understand..
Many thanks xx

Sky bill for a month in advance, so if your in contract discounts end early September and your billing period is mid August to mid ember you would see part of the rise in your August bill and the full rise in your September bill.

Re: Advice please xx

mjtemple — Thu, 22 Aug 2024 07:48:32 GMT

Thank you very much understand now xx