topic Re: Increase in bill in Account & Billing

Increase in bill

NatalieT1 — Fri, 19 Jul 2024 07:28:49 GMT

could you please explain to me why my bill is increasing when I'm in a fix package? There shouldn't be an increase

Re: Increase in bill

TimmyBGood — Fri, 19 Jul 2024 07:34:59 GMT

Typically either the monthly payment wasn't actually 'fixed' (the vast majority of Sky contracts are not) or the period of a discount has ended.

Re: Increase in bill

NatalieT1 — Fri, 19 Jul 2024 07:36:26 GMT

The discount has not ended it should be another 11 months left

Re: Increase in bill

GD1 — Fri, 19 Jul 2024 07:59:52 GMT

@NatalieT1 Have you checked your bill and compared it to previous bills?

Re: Increase in bill

caesarome — Fri, 19 Jul 2024 08:32:26 GMT

@NatalieT1

Did you see an increase back in April because if not it appears for some this is happening now.

Re: Increase in bill

wembley — Wed, 21 Aug 2024 14:15:26 GMT

i was paying £84 a month , why has this increased to £93

Re: Increase in bill

Daniel0210 — Wed, 21 Aug 2024 14:17:49 GMT

@wembley wrote:

i was paying £84 a month , why has this increased to £93

@wembley
Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave