https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4725976#M227207 <P>I can't sign into my sky app as it asks for my postcode and doesn't recognise my postcode so won't let me go any further. I have called sky they have the correct postcode? Any help also have wrong regional news</P> Tue, 20 Aug 2024 10:29:52 GMT Jen1976 2024-08-20T10:29:52Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4725976#M227207 <P>I can't sign into my sky app as it asks for my postcode and doesn't recognise my postcode so won't let me go any further. I have called sky they have the correct postcode? Any help also have wrong regional news</P> Tue, 20 Aug 2024 10:29:52 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4725976#M227207 Jen1976 2024-08-20T10:29:52Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4725986#M227210 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4156507">@Jen1976</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies are not instant.</P> Tue, 20 Aug 2024 10:36:13 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4725986#M227210 caesarome 2024-08-20T10:36:13Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4725989#M227211 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4156507">@Jen1976</a></SPAN> an invite to chat.</P> Tue, 20 Aug 2024 10:37:50 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4725989#M227211 Greenfingers001 2024-08-20T10:37:50Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4729043#M227545 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4156507">@Jen1976</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>A private chat was started but there was no response within 48 hours so it has automatically closed.</P> <P>If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.</P> Fri, 23 Aug 2024 14:41:23 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4729043#M227545 Tom-W19 2024-08-23T14:41:23Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746296#M229190 <P>I cannot get into my sky account or my sky app it's accepting my log in and password however when I'm typing in my correct postcode it's telling me there is an error appreciate there's been similar posts in the past any help appreciated&nbsp;</P> Tue, 10 Sep 2024 12:07:22 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746296#M229190 Carlwesgate 2024-09-10T12:07:22Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746371#M229198 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4176263">@Carlwesgate</a>&nbsp;</P> <P>What is the error message ?</P> Tue, 10 Sep 2024 12:44:33 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746371#M229198 caesarome 2024-09-10T12:44:33Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746387#M229201 <P>An error occurred please check the details or&nbsp; try again later&nbsp;</P> Tue, 10 Sep 2024 12:52:37 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746387#M229201 Carlwesgate 2024-09-10T12:52:37Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746397#M229202 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4176263">@Carlwesgate</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies are not instant.</P> Tue, 10 Sep 2024 12:56:36 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746397#M229202 caesarome 2024-09-10T12:56:36Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746427#M229203 <P>Thank you very much <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Tue, 10 Sep 2024 13:15:27 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4746427#M229203 Carlwesgate 2024-09-10T13:15:27Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4754302#M229999 <P>Please include me in thos tread as I have exact same issue</P> Wed, 18 Sep 2024 22:16:48 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4754302#M229999 gilmartin 2024-09-18T22:16:48Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4877696#M242289 <P>trying to log into my account but when it comes the entering the postcode it comes up with an error message. i have ensure my postcode is entered correctly can someone please help&nbsp;</P> Fri, 10 Jan 2025 17:33:42 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/4877696#M242289 Bigmtd 2025-01-10T17:33:42Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5055172#M264296 <P>I have this exact problem. Call centre told me to try several things e.g. reinstall app. Nothing has worked. Help please!&nbsp;</P> Fri, 08 Aug 2025 15:21:06 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5055172#M264296 ColinT2 2025-08-08T15:21:06Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5055212#M264309 <P>Mine has been over a year I can't access my free cinema tickets or anything!!!</P> Fri, 08 Aug 2025 16:15:49 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5055212#M264309 Jen1976 2025-08-08T16:15:49Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5057449#M264557 <P>Can anyone help here?</P> Mon, 11 Aug 2025 20:13:03 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5057449#M264557 ColinT2 2025-08-11T20:13:03Z https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5057474#M264564 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4450448">@ColinT2</a>&nbsp;</P> <P>We could usually help you via here by escalating your post to Sky about this but for the next week or so this is not available so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Mon, 11 Aug 2025 21:12:30 GMT https://helpforum.sky.com/t5/Account-Billing/I-can-t-sign-into-my-sky-app-as-it-asks-for-my-postcode-and-won-t-accept-my-postcode/m-p/5057474#M264564 caesarome 2025-08-11T21:12:30Z