topic Canceling in Account & Billing

Canceling

Jade291 — Tue, 20 Aug 2024 08:37:56 GMT

Hiya I want to cancel my entertainment as want to get the sky cinema ad getting to expensive

Re: Canceling

caesarome — Tue, 20 Aug 2024 08:42:31 GMT

Your post isn't very clear as to what you want to cancel but to cancel any part f your TV package you need to contact Sky and give them 31 days notice to do this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.

Re: Canceling

Mark39 — Tue, 20 Aug 2024 08:44:01 GMT

Sky Entertainment is the minimum package. You can add Sky Cinema on top of the Entertainment package, but you can't have Sky Cinema on its own.

Re: Canceling

PandJ2020 — Tue, 20 Aug 2024 09:18:51 GMT

@Mark39 wrote:
Sky Entertainment is the minimum package. You can add Sky Cinema on top of the Entertainment package, but you can't have Sky Cinema on its own.

They may insist on switching to Signature nowadays.