Change address

Sophie3320 — Fri, 16 Aug 2024 13:09:55 GMT

I need to change the address on my account to upgrade my phone. Currently linked to old residential address

Re: Change address

Daniel0210 — Fri, 16 Aug 2024 13:17:16 GMT

You need to call Sky to action this @Sophie3320

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: Change address

Hhodges — Tue, 03 Sep 2024 18:23:29 GMT

The address linked to my mobile phone is incorrect. I have moved and need to change it.

Re: Change address

Daniel0210 — Tue, 03 Sep 2024 18:24:50 GMT

@Hhodges

My reply immediately above your post is still valid.

topic Re: Change address in Account & Billing

Change address

Re: Change address

Re: Change address

Re: Change address